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Warranty Policy

At Ultra Fix (https://ultrafixeg.com), we provide professional maintenance services designed to ensure reliability and customer satisfaction. This Warranty Policy explains the terms and conditions related to warranty coverage for replaced parts and repair services.

#1

Warranty Coverage

The warranty applies exclusively to spare parts replaced during an approved maintenance service.

  • Warranty covers only the replaced components, not the entire appliance
  • Covered parts will be repaired or replaced free of charge during the warranty period
  • Warranty service requires presentation of the original service invoice
  • Coverage is valid only for issues directly related to the replaced part
#2

Warranty Duration

Warranty duration depends on the type of spare part and service provided.

  • Each replaced part has a specific warranty period
  • The warranty duration is clearly stated on the official invoice
  • Minimum warranty period: 3 months
  • Maximum warranty period: up to 24 months depending on the part type
#3

Warranty Conditions

Warranty remains valid only under the following conditions:

  • The appliance is used under normal operating conditions
  • No unauthorized repair or modification is performed after our service
  • The appliance is not exposed to misuse, physical damage, or negligence
  • The original invoice is required when requesting warranty service
#4

What Is Not Covered

This warranty does not include:

  • New faults unrelated to previously replaced parts
  • Damage caused by misuse, accidents, or improper handling
  • Electrical failures caused by unstable power supply or external factors
  • Routine cleaning or preventive maintenance services
  • Repairs performed by third parties after our service visit
#5

Warranty Claim Process

To request warranty service:

  • Contact our customer support team
  • Provide invoice details and describe the issue clearly
  • A technical inspection will be scheduled to verify the problem
  • If eligible, repair or replacement will be completed at no additional cost
#6

Important Notes

  • Warranty applies only to the specific parts listed on the invoice
  • A service visit fee may apply if the issue is not covered under warranty
  • Final warranty approval depends on technical inspection by our team
  • Processing time may vary depending on the nature of the issue
#7

Contact Us

For warranty-related inquiries, please contact us:

Email: info@ultrafixegy.com

Website: https://ultrafixeg.com

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